Terms of service

Last updated: November 11, 2026

1. Overview

This website is operated by Miguel Arreola and Samir Yaghmour, doing business as Hearthwood™ ("Hearthwood", "we", "us" or "our"). By visiting our site or purchasing from us, you agree to these Terms of Service ("Terms"), including our Refund Policy, Shipping Policy and Privacy Policy. If you do not agree, please do not use the site.

2. Eligibility and age

You must be at least 18 years old to make a purchase on this site. Our products are cocktail accessories intended for use with beverages; any use with alcoholic beverages is only for adults of legal drinking age (21+ in the United States). We do not sell alcohol.

3. Product use and safety

  • Our smokers burn small amounts of wood chips to produce smoke. Always follow the included instructions.
  • Never leave a smoker unattended while in use, and use it only on a stable, heat-safe surface in a well-ventilated area.
  • Keep the product, wood chips and any lighter or torch away from children and pets.
  • Do not inhale smoke directly. Allow the product to cool fully before cleaning or storing it.
  • Charge built-in batteries only with the included cable or a compatible charger, and stop using the product if it is damaged, swollen or overheats.
  • You are solely responsible for your use of the product and for your consumption of any beverage. Please drink responsibly and never drink and drive.

4. Products, pricing and availability

We try to display product colors, images and descriptions as accurately as possible, but we do not guarantee they are error-free. Prices and availability may change without notice. We reserve the right to limit quantities, refuse or cancel any order (for example, in case of a pricing error, suspected fraud or unavailable stock). If we cancel an order after payment, we will issue a full refund.

5. Orders and payment

You agree to provide current, complete and accurate purchase and account information. Payments are processed by secure third-party payment providers; we do not store your full card details. Taxes and shipping costs, if any, are shown at checkout.

6. Shipping, returns and refunds

Shipping is governed by our Shipping Policy, and returns and refunds are governed by our Refund Policy, both available on this site.

7. Errors and inaccuracies

Occasionally, information on our site may contain typographical errors or omissions related to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors and to update information at any time without prior notice.

8. Third-party links and tools

Our site may contain links to third-party websites or tools. We are not responsible for their content, products or practices, and your use of them is at your own risk.

9. Intellectual property

All content on this site, including text, images, videos, logos and the Hearthwood™ name, belongs to us or our licensors and may not be copied, reproduced or used without our written permission.

10. Prohibited uses

You may not use the site or its content for any unlawful purpose, to infringe on anyone's rights, to submit false or misleading information, to upload viruses or malicious code, to scrape or collect data, or to interfere with the security or operation of the site.

11. Disclaimer of warranties

Except as expressly stated in our Refund Policy, the site and all products are provided "as is" and "as available", without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not guarantee that the site will be uninterrupted, secure or error-free.

12. Limitation of liability

To the fullest extent permitted by law, Hearthwood and its operators will not be liable for any indirect, incidental, special, punitive or consequential damages arising from your use of the site or products, including misuse of a product or consumption of alcohol. Our total liability for any claim related to a product will not exceed the amount you paid for that product.

13. Indemnification

You agree to indemnify and hold harmless Hearthwood and its operators from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms, your misuse of a product, or your violation of any law or the rights of a third party.

14. Governing law

These Terms are governed by the laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles.

15. Changes to these Terms

We may update these Terms at any time by posting the changes on this page. Your continued use of the site after changes are posted means you accept them.

16. Contact

Questions about these Terms? Reach us through our contact form.